Finally a internet company that cares about its customers!
We have WTC at our residence in Wamego, but recently had it installed at our business office in Manhattan. Everyone was very helpful from the first phone call I made through the installation of service at the office. The service rep on the phone was great and the service techs were friendly and professional. Our home internet service has been excellent, so I was happy to see that WTC had expanded into Manhattan to use the service for business as well.
WTC is the best! They are friendly, knowledgeable, and prompt. They care about their customers and respond immediately to calls for assistance, with issues big or small!
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
Excellent customer service. When there is a problem, they are here the same day unlike other companies. They put customers first.
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!