QUICK, FRIENDLY, KNOWLEDGEABLE

CUSTOMER SERVICE

Guide

Last Updated: April 22, 2024

 

You can access the Guide two ways. Press the Guide button on your remote control.  Continuing to press the Guide button will switch the Guides to All, Subscribed, HD, and any Favorites lists that you create.  You can also access the Guide by pressing the Menu button on your remote control, navigating to the Guide icon, and pressing OK.  Once you are in the Guide, the program you are currently watching remains in the upper-left corner of your screen.

 

Navigate the Guide

  • Tune to a channel on the Guide by entering the channel number using the remote. 

  • Use the arrow buttons on the remote to move the highlight through the Guide, channel by channel.

  • Press the Up or Down arrows to move the highlight through the Guide to view what programs are currently showing on different channels.

  • Press the Left or Right arrows to move the highlight through the Guide to view what programs will be showing on different channels in the future. 

  • Press the Page Up/Page Down buttons to move through the Guide page by page.  You can view Guide date for programs up to 7 days into the future.

  • Press OK to preview a highlighted show on the Guide in the upper-left corner of your TV screen. To tune to the channel, press OK again.

  • Press Edit on the remote to leave the Guide or repeatedly press the Guide button on your remote to cycle through all of the available Guides <All, Subscribed, HD, and any Favorites lists> and it will disappear.


HAVE QUESTIONS? CALL FOR 24/7 SUPPORT (877) 982-1912

 
Call Us Email Us