WTC has some of the most consistently courteous employees I've interacted with anywhere. I have visited their office, had installers come to my home, and talked with them on the phone. They are consistently helpful, kind, and considerate. They also have excellent, competitively-priced internet, but their customer service is what impresses me every time I interact with them.
We have WTC at our residence in Wamego, but recently had it installed at our business office in Manhattan. Everyone was very helpful from the first phone call I made through the installation of service at the office. The service rep on the phone was great and the service techs were friendly and professional. Our home internet service has been excellent, so I was happy to see that WTC had expanded into Manhattan to use the service for business as well.
WTC provides excellent internet and telephone service. Their customer care is second to none. Lightning fast, reliable internet is a must and WTC delivers! This company is also very supportive of the community and schools. A partner with their community!
Excellent customer service. When there is a problem, they are here the same day unlike other companies. They put customers first.
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!
WTC has been by far the greatest company ever!!! Their customer service is what I want to talk about. Originally, I was with their competitor because I didn't see many reviews on WTC. However, I left that other company and joined the WTC family. I was treated with care, value, and respect...
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
Finally a internet company that cares about its customers!
Our Business, Iron Clad Coworking, would not be feasible without WTC fiber. We’ve had their service since we started in Wamego in 2016 then as soon as we could get it in our space in MHK we signed up. They take care of our internet, WIFI, and video for both of our locations. We rely on 100% uptime and they deliver!
WTC is amazing!! Over the decades of using several of their services they have been outstanding. Customer support is great too! They are quick to respond to a work order and answer any and all questions a customer may ask. Thanks WTC for your outstanding service for our community!