Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
WTC is amazing!! Over the decades of using several of their services they have been outstanding. Customer support is great too! They are quick to respond to a work order and answer any and all questions a customer may ask. Thanks WTC for your outstanding service for our community!
The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
We love having WTC as our business internet/phone provider as well as our home internet provider. ANY time we have had issues they have sent someone out immediately to help and that is amazing customer service!!!! Plus they support so many events and things in our community. Proud to be a customer and proud to know so many of their amazing office staff and techs as they truly are our neighbors!
Required another service call today to help me with my internet (no fault of their own). As usual, I had superior service and a speedy response. I love my local cable company. Thank you WTC for keeping an awesome and very helpful staff.
WTC has been by far the greatest company ever!!! Their customer service is what I want to talk about. Originally, I was with their competitor because I didn't see many reviews on WTC. However, I left that other company and joined the WTC family. I was treated with care, value, and respect...
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar