QUICK, FRIENDLY, KNOWLEDGEABLE

CUSTOMER SERVICE

Automatic Recall

Last Updated: March 26, 2024

 

Redials your last caller even if you couldn’t answer in time 

 

How to use:

  1. Pick up the handset and listen for a normal dial tone.
  2. If you were already on the phone and ignored a call waiting tone, depress the “switchook” and release quickly.
  3. Press *69. On a rotary phone dial 1169. Your call will go through like a normal call.
    If the line is busy:
  4. Hang up. Your phone will keep trying the line for up to 30 minutes.
  5. A special callback ring alerts you if the line becomes free. (Some phones ring normally).
  6. Pick up the handset to automatically place the call.​
    To cancel:
  7. Press *89.
  8. Listen for confirmation tone or announcement. Hang up.

 

Notes:

  • The “switchhook” is the round, flat, or square button you push to hang up the phone.
  • In some areas, after you dial *69, a voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions.
  • Does not work on 800 numbers, 900 numbers, numbers outside the specific service area, or lines using Call Forward and some other call services.

HAVE QUESTIONS? CALL FOR 24/7 SUPPORT (877) 982-1912

 
Call Us Email Us