Very good communications company, especially with their internet service! Never really had any problems with these people. Certainly extremely helpful doing business with a local company rather than a megalith company based in New York.
Our business recently switched from Cox to WTC for our phone & internet and we couldn't be happier. Customer service is very friendly, the techs are great, and their service works very well. Can't recommend them enough!
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
WTC is the best! They are friendly, knowledgeable, and prompt. They care about their customers and respond immediately to calls for assistance, with issues big or small!
The customer service is unbeatable! I could not believe when my husband and I decided to upgrade our service it was after hours and I knew if I didn't call and leave a message I would forget by the next day. I left a message and received a call back and was upgraded immediately. I'm impressed with WTC and would not have service with anyone else. Thanks WTC.
WTC provides excellent internet and telephone service. Their customer care is second to none. Lightning fast, reliable internet is a must and WTC delivers! This company is also very supportive of the community and schools. A partner with their community!
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...
I just recently opened a small business during this pandemic, and WTC has done everything in their power to get me up an running. The very same day I inquired, we managed to get internet hooked up at my business location. An employee offered to head to my business on the way home to make sure everything was functioning correctly and to give me any and all information I needed!
We love having WTC as our business internet/phone provider as well as our home internet provider. ANY time we have had issues they have sent someone out immediately to help and that is amazing customer service!!!! Plus they support so many events and things in our community. Proud to be a customer and proud to know so many of their amazing office staff and techs as they truly are our neighbors!