Finally a internet company that cares about its customers!
We love having WTC as our business internet/phone provider as well as our home internet provider. ANY time we have had issues they have sent someone out immediately to help and that is amazing customer service!!!! Plus they support so many events and things in our community. Proud to be a customer and proud to know so many of their amazing office staff and techs as they truly are our neighbors!
Service interruptions started plaguing us. Scheduled a service technician visit to test the wiring. They quickly located the problem and fixed it. Suggested and scheduled another service appointment to reduce heat exposure.
...What impressed me the most was the work that the guys that installed it did. First, they arrived on TIME, second, they described what they would do, third, they asked questions and made sure the plan was ok before they did anything. Now all of that would make the average customer very happy, but the last thing that takes the cake is, they did the complete install in a pouring down rainstorm...
Not a bad thing to say about this company! They are great to work with and you won’t see secret charges adding up on your bill. I’ve had them for 5 yrs now and I haven’t had any extra charges to my bill like I’ve had in the past with other companies.
WTC is amazing!! Over the decades of using several of their services they have been outstanding. Customer support is great too! They are quick to respond to a work order and answer any and all questions a customer may ask. Thanks WTC for your outstanding service for our community!
There is no one in the area with better customer service than WTC. If you're with another provider and WTC is in your area, switch now!
Great customer service! My internet was installed a week ago and I have had no issues it, was up and running like a top. Today I received a phone call today from Zach to ensure that everything was running correctly and if I had any questions. I really appreciate a company that actually puts effort into taking care of the customers!
The service techs are beyond amazing. They will come to your house at almost any time to fix your service if it is not working. Their customer service on the phone is also stellar
We've used WTC for a few years now and they offer the best prices, services, and customer service you will find. We've only ever had great interactions with their employees, from technicians in our home to customer service agents over the phone, they're amazing. Highly recommend!